SERVICE PHILOSOPHY
Lokomo has a first-class after-sales service team, dedicated to providing timely, professional and comprehensive consulting and services to customers, adhering to the "customer-centric, value-added services for customers" concept. With high-quality products, excellent reputation and first-class service, we will achieve the development goal of win-win for both customers and enterprises.
SERVICE SUPPORT
Technical Support
The after-sales service team consisting of experienced engineers which are skilled and experienced, providing customers with the most satisfactory products and services.
First, the purpose of the service:
High quality, fast, accurate, thoughtful and thorough;
Second, the service target:
Win customer satisfaction with service quality;
Third, service efficiency:
After receiving the customer's request, the service staff responds within 2 hours, arrives at the customer site within 24 hours and solves the problem;
Fourth, the service content:
Provide technical consultation, product after-sales service and training, regular tracking and return visits.
SERVICE NETWORK
Weifang Head Office
Contact number: +86-536-306 2093
Email address: sales@lokomo.cn
Address: 3999 Huixian Road, High-tech Zone, Weifang City, Shandong, China
Kunshan Branch
Address: No. 58 Xinnengyuan Road, Chengbei, Yushan Town, Kunshan City, Jiangsu Province, China
Qingdao Office
Address: Building 3, Guozhan Wealth Center, No. 18 Qinling Road, Laoshan District, Qingdao, Shandong, China
Bengbu Office
Address: Building 4, Baishi Mansion, Greenland Century City, Yuhui District, Bengbu City, Anhui, China
Wuhan Office
Address: China · Building 3, Fojun Junxian, Wuhan, Hubei, China
Xiamen Office
Address: Building 7, Meidi Yadeng Phase I, Xiamen, Fujian, China
Shenzhen Office
Address: Building 9, Nangang First Industrial Park, Xili Street Office, Nanshan District, Shenzhen, Guangdong, China